Our Shipping Information

• How does Wine Globe know that I am of legal age?
• How do I figure out if my State (U.S) is legal to accept shipments from Wine Globe?
• I will take Full Responsibility. Will Wine Globe ship me wine?
• Domestic Shipping (Within U.S.) Map
• International Shipment
  • Shipping and Transit Time

• Shipping Costs
• How are the products packaged?
• How do I claim for Damaged Goods?
• What if I am not available to receive the package?
• Return Policy?
• Other Terms and Conditions

How does Wine Globe know that I am of legal age?

You must be 21 years of age to order alcoholic beverages. Additionally, all shipments of alcoholic beverages within the United States require an adult's signature at the time of delivery. $2.75 additional cost of acquiring a signature is included in the cost of S/H. Of course, orders for non-alcoholic items (glassware, wine storage accessories, etc.) are not restricted to certain states and can be shipped throughout the United States.

How do I figure out if my State (U.S) is legal to accept shipments from California?

Non-California residents are responsible for determining whether they may lawfully import alcoholic beverages into their state. We make no representation relative to your right to import wine or spirits into your state. Each state has its own rules about alcoholic beverages. We have listed a few rules below. You may want to check with the appropriate agency in your state or county. If, between the date of order and date of arrival, the laws of your state change so as to make it illegal for you to import your shipment, you can return the order for a full refund. You will, however, be charged for shipping and handing of the product. Wine Globe will arrange for shipment on behalf of the buyer, to an address specified by the buyer, provided that Wine Globe in its sole judgment believes that such shipment will not subject Wine Globe to the risk of any sort of legal action or other harm. If a buyer lives in a state where the direct shipment of wine by Wineglobe violates the law, we suggest that the buyer provide an alternative address in another state or have their wine shipped to a third-party storage facility in a direct shipping-friendly state. As a service to our buyers, we have compiled a listing of these facilities, which are not affiliated with Wineglobe. We do not provide an endorsement of any facility and we recommend that you contact the facility directly to determine if their costs and services meet your needs.

Third party storage facilities within states we CAN ship to...

• Fifty-Five Degrees (St Helena, California: 707-963-5513)
• La Cave Wine Storage (several locations within California: 650-692-4660)
• Northwest Distribution and Storage (Salem, Oregon: 503-362-2212)
• Portland Wine Storage (Portland, Oregon: 503-231-1121)
• WineBank (Menlo Park, CA: 650-327-9200)

Please contact them directly for their rules and regulations.

I will take Full Responsibility. Will Wine Globe ship me wine?

Because of the widely variable and punitive laws controlling the shipment of wine in the United States, we have created this section to help you determine the restrictions and limitations that you may face when buying wine online -- depending on who you are and where you are shipping to. Any wine sold to you through Wine Globe is sold in California and title passes to you, the buyer, in California. The buyer is solely responsible for the shipment of wine. We make no representations concerning your legal rights to ship or receive wine into any state outside California or any country outside the United States. In fact there are certain states and countries we cannot ship to. By placing this order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected designation.
 

1. Wyoming: For shipping to Wyoming, Wine Globe needs to purchase a license for $50/year. This will allow Wine Globe to register with Wyoming authorities and submit 12% tax collected for all sales.
2. Nebraska: For shipping to Nebraska, Wine Globe needs to purchase a license for $500 (one time). This will allow Wine Globe to register with Nebraska authorities and submit tax collected for all sales. Charge some additional amount for each shipping to cover the $500 license fee.
3. North Dakota: For shipping to North Dakota, Wine Globe needs to purchase a license for $50/year. This will allow Wineglobe to register with North Dakota authorities and submit tax collected for all sales.
4. Wisconsin: Currently no restrictions and taxes. Beginning 2003, Wine Globe will be required to purchased a $10/annual license and submit copy of all products shipped to Wisconsin.
5. Virginia: Look into Virginia Law. In a decision released July 27, United States Magistrate Judge Dennis Dohnal recommended that Virginia law banning consumers from directly buying wine from out-of-state wineries be held unconstitutional. Virginia now requires all out-of-state wine sold in the state to be sold through wholesalers and retailers. It allows Virginia wineries, by contrast, to sell wine directly. Virginia wineries can thus bypass wholesalers and retailers on some sales. Judge Dohnal found that Virginia's "professed interest" in temperance was "fraught with contradictions" and that its instate preference was "but a pretext for exclusion." In his view, none of the state's asserted justifications worked to support its discriminatory scheme. The judge had some question as to the right remedy. The state could cure the discrimination, he said, by either allowing out-of-state wineries to ship directly to Virginia consumers or prohibiting Virginia wineries from shipping to them. Obviously uncomfortable making such a choice, he suggested suspending any order to give the Virginia Legislature time to decide which course to take. All parties filed objections to the recommendation on August 29. Next steps: Judge Williams will hear oral arguments on October 3 on the magistrate's recommendation. Appeals will stem from that final decision.
6. New York: Follow up with news relating to NY alcohol statute.
7. Texas: Follow up with news relating to Texas alcohol statute.
8. Florida: Follow up with news relating to Florida alcohol statute. Waiting for plaintiff's decision.
9. Pennsylvania: Residents will be able to buy a product from [a Web site] and then they will ship it to the state Liquor Control Board, [which] will have it directed to a state store of your choice. Customer will pay for taxes during pick up.
10. Alabama:
    a) the alcoholic beverages are to be ordered and paid for by the individual.
    b) The shipment is to be consigned, freight charges prepaid, directly to the individual in care of an ABC store.
    c) Upon payment of all taxes and assessments, the shipment will be turned over to the individual at the ABC store.
11. Georgia: Limited direct shipment allowed effective July 1, 2000. Only those wineries which do not already have a distributor in the state of Georgia may, for a $50.00 fee, apply for a shipping license. Excise taxes must be paid to the state for all wine shipped under the license. Please note that the annual limit for such shipments under the license is a total of 50 cases into the state, with no one consumer receiving more than 5 cases.
12. Louisiana: Direct Shipment permitted to consumers ordering from within Louisiana only if out-of-state winery does not have wholesaler representation in that state. Direct shipment is permitted to any Louisiana consumer who orders "sparkling or still wine perfected on the premises of the manufacturer." Shipper Permit Required & Ltd. Quantity, only without wholesaler representation. 4 cases per year
13. Minnesota: Wineries with equal reciprocal shipping privilege may ship, for personal use and not for resale, not more than two cases of wine, containing a maximum of nine liters per case, in any calendar year to any resident of Minnesota age 21 or over. Internet orders are expressly prohibited.
14. New Hampshire: No direct shipper shall ship more than 60 individual containers of not more than one liter each of liquor and wine to any one licensee in New Hampshire or to any consumer or consumer's address in New Hampshire in any calendar year (5 cases per year). There are record keeping and reporting requirements to take advantage of the "direct shipper" law.
15. New York: New York residents who have personally purchased alcoholic beverages while outside the U.S. for at least 48 consecutive hours and shipped to himself as consignee.

*CANADA

The Goods and Services Tax for Canada is 7% of duty paid value.

The Goods & Services Tax is not applied by the following provinces: New Brunswick, Newfoundland and Labrador, and Nova Scotia. They apply a Harmonized Sales Tax.

Provincial Sales Taxes:
Alberta - None
British Columbia - 7% of the duty paid value (excluding the Goods and Services Tax)
Labrador - not applied
Manitoba - 7% of the duty paid value (the basis of assessment may depend on whether the company is registered within Manitoba)
New Brunswick - not applied
Newfoundland - not applied
Northwest Territories - None
Nova Scotia - not applied
Ontario - 8% of duty paid value (excluding the Goods and Services Tax)
Prince Edward Island - 10% of duty paid value, plus the Goods and Services Tax
Quebec - 7.5% of customs value
Saskatchewan - 6% of duty paid value, (excluding the Goods and Services Tax)
Yukon - None

The Harmonized Sales Tax of 15% of duty paid value is applied by the following provinces:
New Brunswick
Newfoundland
Labrador
Nova Scotia

ABBREVIATIONS
GST - Good and Serves Tax
HST - Harmonized Sales Tax
PST - Provincial Sales Tax

• Most products are shipped within 2-3 business days. We make every attempt to notify you if any shipment delays may arise. Also, please note, these shipping times only refer to the amount of time that the package is in transit.
• Approximate shipping times are as follows:
  
  Ground Shipment: Up to 5-7 Business Days
  3-Day Select: 3 Business Days
  2nd Day: 2 Business Days
  Next Day Air: 1 Business Day
   
• Please note that we cannot guarantee that your order will ship out the day that you place the order. The delivery guarantees refer to carrier's commitment once the order has been shipped (left our warehouse). When we receive your order we begin working to pull all the items together, pack the order, and get it shipped out.
• Wine Globe does not ship on major holidays and weekends.
• Courier services generally do not deliver on weekends and most holidays. Saturday delivery is available upon request, and at extra cost.
• International orders are via DHL only. All DHL orders are air only. There is no ground or freight shipment available at this time.
• The shipping price is calculated automatically when you check out of your online shopping cart.
• Tracking information is sent to you via email when the order is processed.
• Unfortunately, we cannot ship alcohol to PO. Wine Globe may delay your shipment to ensure that the wines don't sit in a carrier's warehouse over the weekend.

Shipping Costs

Shipping Costs are calculated based on the weight of the items purchased. Rates are calculated automatically based on the destination.

For International orders, final tax assessments are based solely on the judgment and classification of the destination customs officials and the laws governing the importing country and are subject to change without notice. This will add to your shipping costs.

How are the products packaged?

We use a combination of Styrofoam and cardboard shipping containers to ensure your wine arrives in excellent shape. In most areas of the country, the cardboard can be recycled, and in some areas, the Styrofoam can be recycled. Call your local waste management company for their policy.

How do I claim for damaged Goods

It is not uncommon for products to get damaged during delivery. Wine Globe insures all products to States that can be legally shipped to. All international destinations are also insured for damages via DHL. If you had products shipped to one of the restricted states and they are impounded by your state or shipping carrier, you will be COMPLETELY LIABLE for any damages or loss of product. Please be certain before you get items shipped to you. You will not hold Wine Globe responsible for this.

To process the claim Wine Globe requires that the customer RETURN all damaged products for Wine Globe to submit the claim with the appropriate carrier. Customer understands that if Customer is unable to return the damaged product, Wine Globe cannot provide a refund for the damaged goods.

Customer also understands that Customer may not file a claim with Wine Globe if the Customer makes a request for the carrier to leave the product without Customers signature. Customer needs to file a claim for damaged goods within 10 days of receipt of order.

Product should be sent back in it's original packaging, and Wine Globe may make a final assessment regarding the damage goods.

What if I am not available to receive the package?

It is the Customer's responsibility to be present at the time of delivery. If no one is available to receive the package, a subsequent attempt to deliver will be made. Whenever possible, we encourage you to use a commercial business address to assure the fastest delivery time. If subsequent attempts are unsuccessful, your order will be returned to Wine Globe. Customer will be required to incur the cost of shipping and handling including returning charge, and restocking fee(10%) and 15% for Gift Baskets regardless of the Customer deciding to cancel the order.

Return Policy

Once wine or alcohol leaves our premises we cannot accept it back as per U.S Federal regulations concerning alcoholic products. We take utmost care to process your order and ship the correct items as ordered. For returning any orders please contact support@wineglobe.com or call 408-586-8220 ext 104 with your concern giving full details. Claims can also be made on damaged goods by following the appropriate steps outlined above.

Coupon Policy

Our website allows the use of one coupon at a time. Please use highest saving coupon for saving. For further help, please contact support@wineglobe.com or call 408-586-8220.

Other Terms and Conditions:

Wine Globe reserves the right to refuse service to anyone.

Wine Globe will not be held responsible for typographical errors contained on the website or within email correspondence.

Note: By placing an order with Wine Globe, you agree to have read and comply with all Wine Globe shipping policies.